Privacy Policy

1. Overview

Visity LLC (“Visity,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, store, and share information when you use our website, mobile applications, and related services (collectively, the “Services”).

Because our Services support contractor payments and ACH transactions, we may collect sensitive financial information. We handle that information with strict safeguards and only share it with trusted service providers necessary to operate our business.

By using the Services, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following categories of information:

2.1 Personal Information

  • Full name
  • Email address
  • Phone number
  • Mailing address
  • Account credentials
  • Identity verification information (when required)

2.2 Financial Information

To support ACH payments and contractor payouts, we may collect:

  • Bank account numbers
  • Routing numbers
  • Account holder details
  • Payment transaction records
  • Tax reporting information (such as W-9 details, when required)

2.3 Usage and Device Information

  • Device type and operating system
  • App usage data
  • Log files and timestamps
  • IP address
  • Browser type
  • Diagnostic and performance data

2.4 Submitted Work Data

When you complete visits or assignments through our Services, we may collect:

  • Questionnaire responses
  • Photos and videos
  • Location metadata related to assignments
  • Timestamps and task records

3. How We Use Information

We use collected information to:

  • Provide and operate our Services
  • Create and manage user accounts
  • Assign and manage work tasks
  • Process ACH and other payments
  • Verify identity and prevent fraud
  • Communicate with users
  • Provide customer support
  • Improve and secure our Services
  • Meet legal, tax, and regulatory requirements

We do not sell personal or financial information.

4. How We Share Information

We only share information in limited circumstances:

4.1 Critical Service Providers

We may share necessary information with trusted third-party providers who perform essential services, such as:

  • ACH and payment processors
  • Banking and payout platforms
  • Identity verification providers
  • Cloud hosting providers
  • Security and fraud prevention services
  • Accounting and tax reporting providers

These providers are contractually required to safeguard information and use it only to provide services to us.

4.2 Business Affiliates

We may share information with affiliated companies that support our operations, under confidentiality and data-protection obligations.

4.3 Legal Requirements

We may disclose information when required by law or when reasonably necessary to:

  • Comply with legal process
  • Enforce our terms
  • Protect rights or safety
  • Prevent fraud or abuse

4.4 Business Transfers

If Visity is involved in a merger, acquisition, or asset sale, information may be transferred as part of that transaction, subject to standard confidentiality protections.

5. Data Security

We use administrative, technical, and organizational safeguards designed to protect personal and financial information, including:

  • Encrypted transmission (HTTPS/TLS)
  • Restricted internal access
  • Role-based data permissions
  • Secure cloud infrastructure
  • Vendor security requirements

Sensitive banking information is only accessible to personnel and systems that require it for payment processing.

No system is 100% secure, but we take commercially reasonable steps to protect your data.

6. Data Retention

We retain information only as long as necessary to:

  • Provide Services
  • Process payments
  • Meet tax and accounting requirements
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

Financial and transaction records may be retained longer where required by law.

7. Your Rights and Choices

Depending on your location, you may have rights to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion (where legally permitted)
  • Request a copy of your data
  • Withdraw consent where applicable

You may submit requests by contacting: operations@visity.ai

We may need to verify your identity before fulfilling requests.

8. Cookies and Tracking

Our website may use cookies and similar technologies to:

  • Maintain sessions
  • Improve performance
  • Analyze usage
  • Enhance user experience

You can control cookies through your browser settings.

9. Children’s Privacy

Our Services are not directed to children under 18. We do not knowingly collect personal information from minors.

10. Third-Party Services

Our Services may integrate with third-party platforms (such as payment processors). Those providers maintain their own privacy policies governing their data practices.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted with a revised effective date. Continued use of the Services after updates indicates acceptance.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, contact:

Visity LLC
operations@visity.ai
2626 E Raven Way
Gilbert, AZ 85297